Privacy Policy

1. WHO WE ARE

- Company Name: DOCTRANSLATEAI.COM LLC
- Address: 2020 N Academy Blvd, Ste 261 #3622, Colorado Springs, Colorado, 80909
- EIN: 98-1822728
- Telephone: +1 (347) 507-3811
- Owner: Justine Billet

This Privacy Policy applies to all information collected through our Website, as well as any other related products or services.

2. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you:

- Register on the Website,
- Express an interest in our services,
- Participate in activities on the Website (e.g., by posting comments or sending messages), or
- Contact us in any other way.

3. HOW WE USE YOUR INFORMATION

We use the information we collect or receive:

1. To Provide and Maintain Our Service: We use your data to provide and deliver the services you request, such as translating documents, processing payments, and ensuring the functionality of the Website.
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2. To Communicate with You: We may contact you by email, phone, or other communication methods regarding updates, changes, or important notifications relating to your account or our Service.
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3. For Marketing and Promotional Purposes: We may use your information to send you newsletters, marketing, or promotional materials if you opt in. You can opt out at any time.
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4. To Personalize User Experience: We may use the information collected to understand our users’ preferences and improve their experience on the Website.
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5. To Enforce Our Terms and Conditions: We may use your information to enforce our legal rights, comply with applicable laws and regulations, and respond to legal requests.
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6. For Other Business Purposes: We may use your information for data analysis, audits, fraud monitoring and prevention, developing new services, improving or modifying our Website or services, and identifying usage trends.

4. LEGAL BASES FOR PROCESSING (IF APPLICABLE)

If you are located in certain regions (such as the European Economic Area), we rely on valid legal bases to process your personal information. These may include:

- Consent: You have given consent to process your personal data for a specific purpose.
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- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
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- Legal Obligations: Processing is necessary to comply with a legal or regulatory obligation.
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- Legitimate Interests: Processing is necessary for our legitimate interests (e.g., to protect the security and integrity of our systems and to provide you with the best possible user experience).

5. DISCLOSURE OF YOUR INFORMATION

We do not share or sell your personal information to third parties without your consent, except in the following situations:

1. Service Providers: We may share your data with third-party vendors, consultants, or service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery). These service providers are bound by confidentiality and may only use your information to carry out services for us.
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2. Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
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3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
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4. Protection of Rights: We may disclose your information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of DOCTRANSLATEAI.COM LLC, our users, or others, or to prevent illegal or unethical activity.

 6. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and maintained on servers located in countries outside of your own, where privacy laws may not be as protective as those in your jurisdiction. However, we take measures to ensure that your personal data is protected in accordance with this Privacy Policy and applicable laws.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

8. SECURITY OF YOUR INFORMATION

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Despite these measures, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

1. Access: You can request a copy of the personal data we hold about you.
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2. Rectification: You can ask us to correct any inaccuracies in your personal information.
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3. Erasure: You can ask us to delete or remove your personal data in certain circumstances.
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4. Restriction of Processing: You can request that we limit the processing of your personal information.
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5. Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format and transfer it to another controller.
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6. Withdraw Consent: Where we rely on your consent to process your personal data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in the “Contact Us” section. We will respond to valid requests as soon as practicable and in accordance with applicable law.

10. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, plug-ins, and applications. We do not control and are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of every website you visit.

11. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technologies (like web beacons and pixels) to collect and use personal information about you. For more information on how we use these technologies and how you can refuse certain cookies, please refer to our Cookies Policy (if applicable) or adjust your browser settings.

12. CHILDREN’S PRIVACY

Our Service is not intended for children under the age of 18. We do not knowingly solicit data from or market to children. If you believe we might have any information from or about a child under 18, please contact us immediately so we can delete such information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the updated version on this page with an updated “Last Updated” date. Your continued use of our Website after these changes indicates your acceptance of the revised Privacy Policy.

14. CONTACT US

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, you can contact us at:

- DOCTRANSLATEAI.COM LLC
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- Address: 2020 N Academy Blvd, Ste 261 #3622, Colorado Springs, Colorado, 80909
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- Telephone: +1 (347) 507-3811

By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Website and services immediately.